Systems & Software Engineering
Mastering the Requirements Elicitation
This 2-day workshop is to develop interviewing and facilitation skills for requirements gathering, problem solving, process design, or similar activities related to business or system development. The workshop deals specifically with the people aspect of information gathering. There are particular challenges when required information is scattered among the minds and behaviors of a number of people. The workshop provides some tools, techniques and practices to enable a facilitator to improve the information gathering process and greatly increase the probability of complete and accurate information in the shortest possible time.
The workshop has a significant "hands-on" component using case studies involving real-life situations. Assignments often use role playing to demonstrate problems and solutions.
Who Should Attend
This workshop will be beneficial for anybody involved in software development, from the business or technical perspective, who may be required to direct or participate in any form of requirements gathering process. This includes managers, business analysts, technical analysts, project managers, and other project stakeholders.
Prerequisites
Attendees should have an established requirements documenting process and structure and be familiar with its use, or should have taken Universal System Analysis or Developing Effective Requirements Specifications from New Instruction to provide a framework for requirements documentation
Workshop Objectives
- Learn how to create an effective customer/development partnership.
- Discover and manage expectations.
- Elicit requirements from users and other stakeholders using various techniques.
- Be able to interview individuals with confidence.
- Be able to plan and execute a successful group session.
- Understand how to be a first class facilitator.
- Know how to deal with many of the problems of information gathering.
