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Project Managment

Project Quality Management


The importance of establishing and maintaining quality standards is paramount to the success of a project, and is the focus of this module. The purpose of quality management is to first understand the expectations of the client in terms of quality, and then put a proactive plan and process in place to meet those expectations. Participants will learn the value of an up-front quality management process. While it's true it will take more time, there is a large payback as the project progresses.

We begin with a Quality Plan to identify the major deliverables, checks for completeness and correctness of criteria, quality assurance activities and quality control activities. Participants will learn how to move quality assurance techniques from "gut feelings & instinct" towards an engineering discipline.

This 2-day workshop is a combination of lecture combined with hands-on exercises and simulations to reinforce the learning.


Who Should Attend

This workshop is aimed at those who have an interest in the principles of project management, in particular those who wish to learn how to effectively deal with the importance of quality management. It is beneficial for everyone from the trainee project manager to the more experienced person responsible for managing and leading projects.


Workshop Objectives:

  • Define quality.
  • Differentiate between quality assurance and quality control.
  • Understand the importance of quality management.
  • Incorporate quality management directives into your projects.
  • Define the quality level for the project.
  • Identify problems which could affect the quality of the project.
  • Create solutions to problems which arise.
  • Perform specific planning activities that will positively impact quality.
  • Create checklists for quality standards.
  • Identify problems which could affect the quality of the project.
  • Recognize the effects of non-quality work.

To request a comprehensive curriculum outline click...   HERE.
Last updated on April 30, 2008
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