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Project Managment
Mastering the Requirements Elicitation
This 2-day workshop is to develop interviewing and facilitation skills for
requirements gathering, problem solving, process design, or similar activities
related to business or system development. The workshop deals specifically with
the people aspect of information gathering. There are particular challenges when
required information is scattered among the minds and behaviors of a number of
people. The workshop provides some tools, techniques and practices to enable a
facilitator to improve the information gathering process and greatly increase
the probability of complete and accurate information in the shortest possible
time.
The workshop has a significant "hands-on" component using case
studies involving real-life situations. Assignments often use role playing to
demonstrate problems and solutions.
Who Should Attend
This workshop will be beneficial for anybody involved in software
development, from the business or technical perspective, who may be required to
direct or participate in any form of requirements gathering process. This
includes managers, business analysts, technical analysts, project managers, and
other project stakeholders.
Prerequisites
Attendees should have an established requirements documenting process and
structure and be familiar with its use, or should have taken Universal
System Analysis or Developing Effective Requirements
Specifications from New Instruction to provide a framework for
requirements documentation.
Workshop Objectives:
- Learn how to create an effective customer/development partnership.
- Discover and manage expectations.
- Elicit requirements from users and other stakeholders using various
techniques.
- Be able to interview individuals with confidence.
- Be able to plan and execute a successful group session.
- Understand how to be a first class facilitator.
- Know how to deal with many of the problems of information gathering.
To request a comprehensive
curriculum outline click... HERE.
Last updated on
April 30, 2008
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