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systems & software engineering
Applied Critical Thinker's ToolKit: Business Process
Analysis
This 3-day workshop is designed to enable teams to apply and
extend the principles learned in the Critical Thinker's ToolKit workshop also
offered by New Instruction. The workshop is grounded in neuroscience research,
analytical thinking practices from the CIA, and business process analysis best
practices. Attendees will experience an intense, immersive, comprehensive,
"hands-on-brain" walkthrough of what is demanded of today's new breed of
Business Process Analysts.
The experiential workshop holds as its primary objective, the equipping of
participants for the challenging task of understanding human thought processes
that lead to the actions that make up the processes that causes work to flow
through a company. In addition, you will stretch your communication skills to
better enable you to extract information from experts who have long since
forgotten how and why they do what they do. This unique type of interviewing
skill allows you to better visualize "what is" and open the door for "what
should be". Strategically placed throughout this workshop are "Hands-On-Brain"
experiential exercises that simulate the real world conditions the skills will
be used within. This workshop will be comprised of 1/3 lecture and 2/3 lab
exercises.
Who Should Attend
Senior managers, project managers, business domain experts,
technical project leads, business analysts, customer support personnel, and IT
staff who may be involved in a BPM initiative and want to experience greater
effectiveness in their respective roles. Non-programmers and programmers alike
will gain insight into how they and others think and how thinking translates
into the actions that make up business processes.
Prerequisites
3-day Critical Thinker's ToolKit workshop.
Workshop Objectives:
- Apply critical thinking skills to the discipline of business process
analysis and design.
- Watch yourself think and be able to make adjustments
"on the fly" to better give any situation what it most needs.
- Conduct deep analysis of complex situations using proven CIA tactics.
- Develop and enhance the ability to think in the three dimensions necessary
to work within the new paradigm of business analysis that views work not so
much as functional silos, but as connected end-to-end business processes.
- Actually analyze an area of business and model its processes!
- Become a master "systems sleuth", detecting proposed system points of
integration and user requirements, and mapping them onto a series of mental
models.
- Follow a step-by-step process for interviewing, eliciting, researching,
and documenting requirements of both O-O systems and SOA initiatives.
To request a comprehensive
curriculum outline click... HERE.
Last updated on
April 30, 2008
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